The operating system for pool service companies

Your business shouldn't live in your head.

You finish the route. Then the second shift starts: texts, quotes, green-pool callbacks, reviews, the rate letter you keep putting off. LOADLESS runs that shift. It asks before it acts. You approve, and it does the rest.

Keep your route software. LOADLESS works alongside it.

The load

The route isn't what wears you out.

You know chemistry. You know equipment. What drains you is the invisible work nobody pays you for — the stuff that runs on your memory at 9pm.

  • Remembering who asked for a filter-clean quote last Tuesday
  • Calling back the customer whose pool turned green over the weekend
  • Replying to the 3-star review before it sits there for a month
  • Writing the rate-increase letter you've drafted in your head six times
  • Following up on the pump replacement they said "maybe" to
  • Chasing the same four late payers every single month
  • Figuring out which routes actually make money
  • Answering "are you coming today?" for the fifth time

LOADLESS doesn't make your business smaller. It makes it stop living in your head.

How it works

Five steps. Running all day, every day.

01

Capture

Customer messages, service notes, water tests, reviews and requests land in one place instead of five apps and your memory.

02

Understand

It reads each one in context: which pool, which customer, what equipment, what they were quoted last time.

03

Prioritize

The green pool beats the review reply. The $1,800 heater quote beats the newsletter. You see what matters first.

04

Execute

Drafts the reply, the quote, the reminder, the rate letter. Low-risk work runs on its own. The rest waits for your OK.

05

Verify

Every action is logged. You can see what it did, when, and why. Nothing happens off the books.

What's inside

An office team that knows pools.

Built for pool service, so it knows what LSI, CYA and a Hayward error code mean.

Pool Expert

LSI and dosing calculator, equipment error-code lookup, and a VGB/safety checklist built into every inspection.

Approval queue

Every proposed action, grounded in your real data. Approve, deny with a reason, or bulk-approve the routine ones.

Quotes & inspections

Turn a tech's notes into a clean repair quote and a shareable inspection report the customer can open on their phone.

Reviews

Every Google review logged with sentiment, plus a reply drafted in your voice, ready for you to approve.

Customers & schedule

Pool customer records with weekly, biweekly and monthly service rules, so nobody falls through the cracks.

Executive desk

CEO, COO, CFO and CMO modules that watch cash, workload and growth, and tell you only what you need to act on.

Control

You approve. It acts.

Most pool pros don't trust software to talk to their customers or touch their money. Good. Neither do we. LOADLESS sorts every action into a tier, and the owner decides. Always.

T1

Runs on its own

Logging, sorting, tagging, reminders to you. Zero risk, zero clicks.

T2

Runs, then tells you

Routine internal work you've already said yes to before.

T3

Waits for your OK

Anything a customer sees: replies, quotes, review responses, rate letters.

T4

You only

Money, pricing, firing a customer, anything with real consequence. It prepares. You decide.

Operational load calculator

How much are you carrying?

Four numbers. Thirty seconds. See the hours LOADLESS could take off your plate.

Load Score™

0 / 100 — lower is better

Hours LOADLESS could take back

0 hrs / week

Worth about $0 a year at your rate.

Take that back →

An estimate, not a promise. We measure your real number in the first 30 days.

Keep what works

Skimmer runs your routes. LOADLESS runs the rest.

Route software is great at routes, billing and water logs. It was never built to answer the review, write the rate letter, or tell you which customer is about to leave. That's the gap LOADLESS fills.

How LOADLESS fits with Skimmer →
Route softwareLOADLESS
Routes & billing✓Keep yours
Follow-ups & callbacksManual✓
Review replies—✓
Quotes from tech notesManual✓
Owner approval queue—✓
Cash & workload watchReports✓
Pricing

Priced against the hours it gives back.

If it doesn't give you back more than it costs, you shouldn't pay for it. Month to month. No contracts.

Starter

One owner-operator, one route, who wants the office work handled.

$149/mo
  • Core modules: CEO, COO, Execution, Memory
  • LSI + dosing calculator
  • Equipment error-code lookup
  • Repair quote builder
  • Approval queue
Get early access
Most companies

Pro

A multi-tech company that wants the whole office team.

$299/mo
  • Everything in Starter
  • All 12 modules incl. CFO, CMO, Sales, Compliance
  • Full Pool Expert
  • Quotes, inspections, customer records
  • Cash-flow view
Get early access

Growth

Multiple routes, HOA and commercial accounts that can't drop a ball.

$499/mo
  • Everything in Pro
  • Digital pool inspection module
  • Multi-route & multi-location
  • Priority support
Get early access
Free tool

Pool chemical & LSI calculator

The same water-chemistry engine inside LOADLESS. Enter a test, get the LSI and exact doses. No signup.

Open the calculator →
Questions

Straight answers.

Do I have to replace Skimmer or my route software?

No. Keep the route and billing software you already run. LOADLESS handles the work around it — the follow-ups, quotes, review replies, rate letters and decisions that end up in your head after the route.

Will it send things to my customers without asking?

Not unless you tell it to. Every action sits in a tier. Anything that touches money, a customer, or your reputation waits in your approval queue until you say yes.

Does LOADLESS touch my invoicing?

Billing stays in your billing software. LOADLESS can flag late payers and draft the reminder. You send it.

Does it connect directly to Skimmer?

Not yet. A direct connection is on the roadmap. Early-access companies help decide which connections get built first.

What does early access mean?

We onboard a small number of pool companies at a time, personally. You get set up by the founder, and your feedback shapes what ships next.

How much does it cost?

Starter $149/month, Pro $299/month, Growth $499/month. Month to month.

Early access

Put the load down.

We're onboarding pool service companies a few at a time. Tell us about yours and the founder will get back to you within 2 business days.